Frequently asked questions
Below FAQ are some common concerns from our customers before purchasing our products or knowing after purchase. if you have any other questions, please send them to us: info@ursos.dk
Radiofrequency identification (RFID) is what you know from your credit card, making it possible to pay wirelessly. It is a small radio chip in your cards that allows reading machines to read it wirelessly. It makes it easy and efficient to use personal cards. Unfortunately, some malicious people use this feature to steal your information, also called RFID-Skimming. It is typically done by only having the cards in an ordinary leather wallet or your pocket without any form of protection from extraneous radio signals. With RFID blocking, it is possible to block your personal information in the cardholder. This function has our cardholder, so you can safely and securely have your cards in our cardholder when you are out shopping.
The cardholder is straightforward to use. You insert your cards from the left side if we look from the front. Then you can "swipe" your cards from the opposite side.
We have made a small guide video below which shows the functionality of the cardholder :-)
Yes, you can.
If you do not want the Money clip on, you can contact us before dispatch here
If you have received the cardholder and then want to have it removed, you can unscrew the side yourself and remove the Money clip, and put the plate back on. If you have questions about how removing the money clip can be done, you can contact us.
Our cardholder can hold 1-30 cards with influential elastic bands that adapt to your cards automatically. Note that Alumínio only has room for a maximum of 15 cards.
Initially, the cardholder's elastic bands are tight because it has not had cards in yet. As cards come in, it adapts to your cards. It can take up to 2 weeks before the elastic bands have adapted to the number of cards you insert.
No :-) User is for you to overview your orders and save your information and settings on the page. You also sign up for our insider club, which gives you exclusive offers.
At the checkout before entering your card information, you can see a field that allows you to enter the discount code. Often the discount code is automatically activated from affiliate links.
In Denmark, it is between 2-5 working days.
see more in our Shipping Policy
International shipments are usually between 7-30 business days. It depends a lot on where the destination is. Contact us for more specific shipping time.
see more in our Shipping Policy
Yes it's possible, you can choose express shipping at checkout, and there is an additional charge for Express shipments.
se mere i vores leveringspolitik
Yes, you can.
When we dispatch orders, you will receive a track & trace link in your mail inbox.
When buying from our webshop or trading partners, we offer a 2-year guarantee on our products.
The warranty covers factory defects and includes spare parts in failure or loss of elastic, screws, inner plates, and money clip. This warranty does not cover normal wear and tear of the elastic; scratches on the outer plates; damage caused by accident, abuse, neglect, shock; improper use or storage of the product; unauthorized changes or repairs.
You can create a refund within 30 days of receiving the item. You do this by contacting us and state the reason for the return. Note that the products you return must be in an unused condition and returned in the same condition the product was received. See more in our refund policy
You can create a refund within 30 days of receiving the item. You do this by contacting us and state the reason for the return. Note that the products you return must be in an unused condition and returned in the same condition the product was received. See more in our refund policy
That is not a problem. You just need to modify the width/height ratio in theme settings.
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